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COMPLAINTS PROCESS

Bishop Viard College
Concerns and Complaints Policies and Procedures
Last reviewed: Term 3, 2024
Next review: Term 3, 2026

Table of Contents

  1. Purpose and Scope
     

  2. Key Principles
     

  3. Raising Concerns and Complaints
     

  4. Assessing and Responding to Complaints
     

  5. Privacy and Confidentiality
     

  6. Record Keeping
     

  7. Related Policies and Resources
     

  8. Contact Information

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04 237 5248

20 Kenepuru Drive, Porirua, Wellington 5022

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©2021 by Bishop Viard College, Porirua. 

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